Frequently Asked Questions

Escape Cottages Scotland: Guest Portal

When you book with Escape Cottages Scotland, you will gain access to your very own Guest Portal. Here, you can manage your booking, find information about your holiday home, and access resources to make your stay enjoyable.

Booking Management

 * View Booking Details:  Access your booking confirmation, including arrival and departure dates, booked amenities, and total cost.

 * Add Booking Extras: Enhance your stay by adding optional extras like early check-in, late check-out, or additional cleaning services.

 * Payment Management: Keep track of your payments and view statements. You can also securely settle any outstanding balances here.

Holiday Home Information

 * Cottage Details:  Explore a comprehensive guide to your specific holiday home, including pictures, amenities, and a map to help you find your way.

 * Local Guide: Discover nearby attractions, restaurants, shops, and activities to plan your itinerary.

 * House Rules:  Review the house rules to ensure a smooth and enjoyable stay for everyone.

Guest Resources

 * Frequently Asked Questions (FAQs): Find answers to common questions about your stay, the property, and the surrounding area.

 * Contact Us: If you have any questions or require assistance during your stay, you can easily reach our team through the portal.

What Our Holiday Homes Provide

 * Linens and Towels:  Relax knowing that bath towels and bed linen are provided for your convenience.

 * Bathroom Essentials:  We provide hand soap, a hand towel, and a starter pack of toilet roll to get you settled in.

 * Cosy Fireside: Enjoy a crackling fire with our complimentary starter pack of logs, firelighters, and matches.

 * Welcome Surprise:  A delightful welcome gift awaits you upon arrival, adding a personal touch to your stay.

 * Dishwashing Essentials: Keep your kitchen clean with provided dishwasher tablets, washing up liquid, a cloth, and tea towels.

 * Kitchen Convenience: Utilize the kitchen rubbish bin and recycling bin for easy waste disposal.

 * Laundry Care: Take advantage of the washing machine and complimentary laundry tablets.

Escape Cottages Scotland - Here for You

Our friendly team is always happy to help!  Should you have any questions or require assistance during your stay, don't hesitate to reach out through the portal or contact us directly. We want to ensure you have a memorable and relaxing escape at your chosen Escape Cottages Scotland holiday home.